kss918 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") applies to kss918 ("the Platform", "we", "us", "our"), accessible at kss918.app, and governs the collection and processing of personal data relating to registered members, prospective members, and visitors to the Platform. This Policy should be read in conjunction with the kss918 Terms & Conditions.

kss918 is operated under international gaming authority licensing. As part of our licensing obligations, we are required to collect and retain certain member data for identity verification, anti-money laundering compliance, and responsible gaming purposes. This Policy explains those obligations and how we fulfil them while respecting your privacy.

By registering an account on kss918, accessing the Platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Data You Provide Directly

When you register an account or interact with the kss918 platform, we collect the following categories of personal data:

2.2 Data Collected Automatically

When you access the kss918 Platform, we automatically collect certain technical and behavioural data:

• Device & Technical Data: IP address, browser type and version, operating system, screen resolution, device identifiers;
• Usage Data: Pages visited, games played, betting activity, session duration, login timestamps, navigation patterns;
• Location Data: Country-level geolocation derived from IP address, used for jurisdiction verification and fraud detection;
• Cookie Data: Data collected via cookies and similar tracking technologies as described in Section 6 of this Policy.

3. How We Use Your Personal Data

kss918 uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your kss918 account, verify your identity, and provide access to Platform services;
• Transaction Processing: To process deposits and withdrawals in MYR via Touch n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB FPX, Public Bank FPX, and other supported payment methods;
• KYC & AML Compliance: To fulfil our identity verification obligations under international gaming authority licensing requirements and to detect and prevent money laundering and fraud;
• Customer Support: To respond to enquiries, resolve account issues, and process responsible gaming requests submitted to the kss918 support team;
• Responsible Gaming: To monitor gaming behaviour and proactively identify patterns that may indicate problem gambling, and to administer voluntary self-exclusion, deposit limits, and cooling-off periods;
• Platform Security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other integrity violations;
• Service Improvement: To analyse Platform usage data and improve the functionality, performance, and user experience of kss918;
• Marketing Communications: To send promotional offers and platform updates to members who have not opted out of marketing communications. You may opt out at any time via account settings or by contacting support.

4. Legal Basis for Processing

kss918 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between kss918 and you as a registered member, including account management, transaction processing, and the provision of gaming services;
• Legal Obligation: Processing required to comply with our obligations under international gaming authority licensing conditions, including KYC verification, anti-money laundering record-keeping, and responsible gaming requirements;
• Legitimate Interests: Processing for the purposes of fraud prevention, platform security, service improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Where you have provided explicit consent, including for marketing communications and optional platform features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

kss918 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to support Platform operations, including payment processors, KYC verification providers, game software providers, IT infrastructure and hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

5.2 Regulatory & Legal Disclosure

kss918 may disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts where required by law, court order, or in connection with legal proceedings. Such disclosures include reporting obligations under anti-money laundering and counter-terrorism financing regulations applicable under our gaming authority licensing framework.

5.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of assets involving kss918, your personal data may be transferred as part of that transaction. We will notify affected members of any such transfer and the applicable privacy terms.

6. Cookies & Tracking Technologies

kss918 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, detect fraud, and analyse Platform performance. The categories of cookies used by kss918 are as follows:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and responsible gaming limit configurations.
• Analytics Cookies: Used to collect anonymised data on how members use the Platform, enabling us to identify areas for improvement. Data collected via analytics cookies is aggregated and does not identify individual users.
• Security Cookies: Used for fraud detection, device fingerprinting, and suspicious activity identification to protect member accounts.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the kss918 Platform.

7. Data Retention

kss918 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active Account Data: Retained for the duration of your active kss918 membership and for a period of five (5) years following account closure, in accordance with international gaming authority record-keeping requirements;
• KYC & AML Records: Identity verification documents and transaction records are retained for a minimum of five (5) years from the date of account closure or the relevant transaction, as required by anti-money laundering regulations;
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications;
• Technical & Usage Data: Retained for up to twenty-four (24) months for analytics and fraud prevention purposes, after which it is aggregated or deleted.

Upon expiry of the applicable retention period, kss918 will securely delete or anonymise your personal data in accordance with our data destruction procedures.

8. Data Security

kss918 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the kss918 Platform;
• Encrypted storage of passwords using industry-standard hashing algorithms — kss918 never stores passwords in plain text;
• Access controls limiting personal data access to authorised personnel with a legitimate operational need;
• Two-factor authentication (2FA) as an optional security layer available to all member accounts;
• Regular security assessments and penetration testing of Platform infrastructure;
• Fraud detection systems that monitor account activity for patterns indicative of unauthorised access.

Notwithstanding these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. In the event of a data breach affecting your personal data, kss918 will notify affected members in accordance with applicable notification obligations.

9. Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by kss918:

• Right of Access: You may request a copy of the personal data kss918 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to our obligation to retain certain data under gaming authority licensing and AML requirements;
• Right to Restrict Processing: You may request that we limit our use of your personal data in certain circumstances;
• Right to Data Portability: You may request transfer of your personal data to another service provider where technically feasible;
• Right to Object: You may object to processing of your data for direct marketing purposes at any time, with immediate effect;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact kss918 support via live chat on the Platform or by emailing [email protected]. We will respond to verified requests within thirty (30) days. kss918 may need to verify your identity before processing data rights requests.

10. Children & Minors

The kss918 Platform is strictly intended for adults aged 21 years and above. kss918 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by a person under the minimum age, we will promptly delete that data and close the associated account in accordance with our age verification policy.

kss918 employs KYC verification procedures to confirm member age. Any person who provides false information regarding their age during registration commits a serious breach of the kss918 Terms & Conditions and may be subject to civil or criminal liability under applicable law.

11. Cross-Border Data Transfers

kss918 may transfer your personal data to service providers and infrastructure partners located outside Malaysia. Where such transfers occur, kss918 takes steps to ensure that adequate data protection safeguards are in place, including contractual data protection clauses with receiving parties equivalent to applicable international data protection standards.

By using the kss918 Platform, you consent to the transfer of your personal data to countries outside Malaysia where kss918's service providers operate, provided that such transfers are subject to the safeguards described in this section.

12. Changes to This Privacy Policy

kss918 may update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or Platform services. Material changes will be notified to registered members via the email address associated with their account and/or by posting a prominent notice on the kss918 Platform. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the kss918 Platform following the effective date of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should cease using the Platform and request closure of your account.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by kss918, please contact our support team through the following channel:

For account-specific data rights requests, please have your account email and a government-issued identity document available to facilitate identity verification before we process your request.